Got my Polaroid Pogo instant pocket printer just a couple of weeks ago. Thought it was a neat little gadget, not bigger than a camera and rechargeable. Cheap paper too and no ink needed. I surprised my friends with prints on the fly and realised that I now owned my own sticker factory. Then problems started: The prints started to get bright stripes and streaks from short end to short end, in strange repetative patterns.I googled this and many had reported the same problem.
Tricks like cutting three layers of paper and force them trough for cleaning was one. I was hoping if I just run paper trough enough times, it would eventually clean it. I even glued a lens cleaning cloth to the standard blue paper that comes in the Pogo paper 10-pack. Still no effect, I tried cleaning the gate with spray-on contact cleaner. The result was only getting wet and almost breaking the unit by dissovling glue.
I called the store, Pixmania. They offered a quick return-and replacement. The drawback was I had to put all parts nicely back into the original box, print 5 documents, 2 of wich should be in a plastic folder on top of package and one inside then contact UPS bla bla. I decided to give a last try on repairing the printer myself instead. It was risky but then again the printer is cheap, about 45 EUR.
If you are having the same problem: Try this:
1. Open paper door and remove paper.
2. Gently un-clip the plastic gate by bending the plastic a little with fingers or screwdrivers
3. Inspect the gears. Look for dirt, sand etc
4. If any, remove it with toothpick and try a new print
5. Still problem, remove the 2 screws on the upper metal shield with “Zink” logo” and lift up the shield. You can now see most of the gearwheels that need to be cleaned. Remove dirt with toothpick. Screwdriver could damage gears.
6. Still problem: Try printing while the shield is still off and watch the gears. Clean again.
7. Still no luck you can go all the way and disassemble the whole print compartment. Remove battery and cables, then lower shield with two screws, then remove 3 blank screws and 2 black ones. Gently remove the two flatcables by pulling the grey plastic lock on the sides. Pull out the compartment. Now you have better access to all gears. You can even use air-spray or vacuum cleaner. The only reason I can see this doesn’t fix the streaks is if some of the gearwheel’s tooths are broken.
I have to give Pixmania credit for great service and being one of very few vendors in Norway that offers the Pogo. I think their return-service is good but a little too complicated.
Ps. Be careful! I take no responsibility for damaged printers 🙂
- Instaprint service is the Polaroid of the Instagram generation, no shaking required (video) (engadget.com)
- iPhone Case is a Polaroid Printer (kinlane.com)
- Print real Instagram photos with Instaprint (tuaw.com)
- Polaroid Gaga (cvisam.wordpress.com)